This Privacy Policy explains how High Level Transfers (“we”, “us”, or “our”) collects, uses, and protects the personal information you provide when using our website www.hightleveltransfers.com
(the “Site”) and our transportation services.
By using our Site or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information Provided by You
Name
Email address
Phone number
Pickup and drop-off location
Flight details
Payment information (processed securely via third-party providers)
b. Automatically Collected Information
IP address
Browser type and device information
Pages visited and navigation behavior
Cookies and tracking data (see our Cookie Policy)
We do not collect sensitive personal data unless you voluntarily provide it.
2. How We Use Your Information
We use your information to:
Process and confirm bookings
Provide transportation services
Communicate regarding your reservation
Improve our services and customer support
Send optional marketing and promotional messages (only with consent)
We do not sell or rent your personal information to third parties.
3. Payment & Security
All payments are handled through secure third-party payment processors (such as PayPal, Stripe, or credit card processors).
We do not store your full payment card details on our servers.
We use industry-standard security measures to protect your information.
4. Sharing Your Information
We may share your information only when necessary:
With professional drivers to complete your service
With secure third-party services (payment gateways, booking tools, etc.)
If required by law (court order, legal process, etc.)
We do not share information for marketing or advertising purposes.
5. Cookies & Tracking
We use cookies to enhance your browsing experience and analyze how our website is used.
You may disable cookies through your browser settings at any time.
See our Cookie Policy for details.
6. Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain booking history
Comply with legal obligations
You may request that your data be deleted at any time.
7. Your Rights
You have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data
Opt-out of marketing communications
To exercise your rights, contact us using the information below.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.